Terms and Conditions

  • Introduction
  • Owner

The owner of the Shasta.me website and the “Shasta” application is SHASTA TECHNOLOGIES, SL., a Spanish company with registered office at Rambla Catalunya, number 124, 3rd-2nd, 08008 Barcelona, ​​holder of NIF number B-67394254, registered in the Commercial Registry of Barcelona, ​​whose contact email is [email protected] (hereinafter “Shasta“, which is also referred to as “we” or “our“).

  • Contract

By downloading and clicking on “Continue” or another similar link, registering, accessing or using our Services (as described in these terms and conditions of use), including those related to the Shasta Launch Campaign, you agree to subscribe a legally binding contract (“Contract” or “Conditions of use”) with Shasta even if you are using our Services on behalf of a company.

If you are not satisfied with this Contract or with the Conditions of use, do not click on “Continue” or other similar link and do not access or otherwise use our Services. If you wish, you can terminate this contract at any time; To do this, write an email to [email protected] and do not access or use our Services. 

When you use any of the Shasta Services, you agree to comply with the entire Terms of Use. The use you do of our Services is also subject to our Privacy Policy (link https://shasta.me/politica-de-privacidad/), which regulates the way we treat your personal information. 

This Contract and its updates apply to Shasta.me of Shasta, to the application of Shasta (the “Application”) and to other sites related to Shasta in which it is expressly stated that these Terms of Use apply.

  • Description of the Services

Shasta is an exclusive social network, and therefore of a closed nature, that makes available to its Members a virtual platform or space where, thanks to collaboration agreements with duly authorized third-party providers (Partners), they can access exclusive services, such as, (a) send and receive payments between Shasta Members, (b) hire certain savings or investment products and (c) hire exclusive experiences, all quickly and easily (the “Services”).

  • Shasta Members

Will be considered as “Users” all the people that download the Application, registering as users and accepting these Conditions. 

In order to become a Shasta Member it is necessary to download the Application and register as a user, to then,  request to join as a Shasta Member. Once the request is received, Shasta will evaluate each request at its sole discretion and will notify the user in the case their request as a Member is not accepted. 

However, all references to “Users” contained in these Terms of Use will continue to apply to Members, except in those cases where this is indicated or unequivocally inferred otherwise. 

In any case, Shasta reserves the right of admission and maintenance of its Members, without the rejection of any Member being in any case determined by reason of birth, race, sex, religion, opinion or any other personal condition or circumstance. 

During the Shasta Launch Campaign (as defined in these Terms of Use), subscribed users will be considered “Contestants” until they are accepted as Shasta Members. The user’s acceptance as a Contestant does not guarantee in any way their subsequent acceptance as a Member.

  • Shastatus

Shastatus is a system that reflects the score of each Member, in a scale that goes from one to five, within Shasta based on different parameters whose weighting will be modulated by Shasta, such as (i) the number of contacts in each Member’s agenda which, in turn, are members of Shasta; (ii) amount and volume of payments received and sent through Shasta; (iii) services acquired within Shasta; and (iv) any other aspect or parameter that Shasta decides to include at any time.

  • Changes

We may modify this Contract our Privacy Policy and our Cookies Policy from time to time. If we make any significant changes to the Contract, we will notify the users through our Services, or to the email account they have designated in the registry, to give users the opportunity to review the changes before they become effective. 

Likewise, the Payment Entity may propose to the User any modification of its terms and conditions in relation to the Payment Services at Shasta and of the applicable fees with an advance of 2 calendar days from the date on which the proposed modification takes effect, by email or in durable support through the Application, which the User accepts. 

If you do not agree with any of the changes, you can close your account. Your use of our Services after posting or sending a notice about changes to these terms, will be considered as your acceptance of them by all means.

  • Payment Services at Shasta

  • Description

Shasta, through the Application and in accordance with these Terms of Use, allows Members to access the following services (“Payment Services in Shasta”):

  •       Send payments to other Members.
  •       Request money to other Members.
  •       Receive and withdraw funds.

Shasta does not support payments by its Members to external financial platforms, such as currency exchange portals. With this, if one of the Members performs an operation of that nature, Shasta is not responsible for any incompetence between Shasta and the external platform the Member has interacted with, such as the successful return of the amount to the Member’s account.

The use of the Payment Services at Shasta is always subject to the separate acceptance of the terms and conditions of the Payment Entity (as said term is defined in this clause) collaborator of Shasta, which for the use of these Services of Payment at Shasta complement these Terms of Use. 

For a better experience, it is recommended that the first payments made by each Member is made by bank transfer.

  1. Send payments to other Members:

With the Application, Members will be able to make payments to the Accounts (as defined in these Terms of Use) of other Members from among their contacts in Shasta.

To send a payment, the Member that wants to make the payment must enter in the Application the exact amount to be transferred and select the Member beneficiary of the payment from their contacts in Shasta, thus authorizing the payment transaction. The amount of the payment will be credited to the Account of the Member beneficiary of the payment and charged to (a) the Account of the paying Member when it had funds available, (b) in the bank account that had been registered in the Application or (c) in the credit or debit card that had been registered. The payment will be made at the time or, if this is not possible, within a reasonably short period of time.

When the Application allows it, transfers will be able to be made in a currency other than the local currency of the paying Member in which their Account is denominated.

2. Request money to other Members:

Members will be able to request money to other Members from their contacts in Shasta.

To make a request for money, the Member making the request must enter in the Application the exact amount that they want to receive and select the destinatary Member from among their contacts in Shasta, thus authorizing the sending of a notification to the Member to whom the payment is requested, who will be able to make the payment or refuse it.

3. Receive and withdraw funds from the Account:

The Account of each Member will receive all the payments that other Members send to him and he will accumulate said payments in the Account, so that they constitute the funds with which he can (a) make payments, or (b) order the withdrawal of those funds from their Account to the bank account that was registered in the Application or to the bank account linked to the credit or debit card that was registered in the Application. 

To proceed to withdraw funds from the Account, the Member who owns the Account must enter the exact amount to be withdrawn and their destinatary bank account or credit or debit card, among the ones they had registered in the Application, thus authorizing the execution of the transaction. 

The amount withdrawn will be credited to the Member’s Account at the time or, if this is not possible, within a reasonably short period of time.

  • Authorization of Operations and Telematic Signature

The User gives his express consent for the use of telematic means of acceptance, such as the action of clicking on a checkbox or on an icon that includes expressions such as “accept”, “end”, “ok”, “confirm”, or similar, or the introduction of a user and a password (hereinafter,“Telematic Signature”), as a way of giving consent for, as an example, but not as a limitation, the conclusion of contracts with Shasta and the Entity of Payment, the acceptance of warnings and communications, as well as for sending orders and instructions through the Application relating to Payment Services in Shasta. 

Consequently, the sending of orders and instructions through the Application implies the authorization and acceptance by the User of the operation performed, as well as the impossibility of refusing or rejecting the operations carried out through the Application (even in cases where, due to the negligence of the User, they or a third party that had access to their Smartphone carried out the operation, or when the latter acted fraudulently or in bad faith. 

The User expressly accepts that both Shasta and the Payment Entity can file the contracts and orders signed on their secure servers, as a telematic delivery, and use them as proof of their conclusion. In case of discrepancy between your copy and the contract or archived order, the latter will prevail.

  • Payment Account at Shasta

For the purpose of being able to carry out its Services and assess the request as a Member, Shasta requires the User’s permission to access the contact list of their mobile phone which has the phone number that is linked to their account. If the request is denied, said Services won’t be able to be provided. 

By being part of Shasta as a Member, the User will automatically be the holder of a payment account (hereinafter, “Account”) opened by the Payment Entity that partners with Shasta in which payments received by other Members will enter and which could be linked to the data of one or more physical debit and credit cards, as well as current accounts issued or opened in their behalf by a credit institution in EU territory or equivalent third party to provide it with funds. In order to make payments to other Members, the User must register one or more physical debit or credit cards.

Initiated payment orders, generated commissions and expenses and received payments will be recorded in an account of an accounting nature that will allow the User to know the details of the payment operations executed and the amount of money available in his Account at any time. 

The partner company that provides the payment services that are regulated in these Terms of Use is EASY PAYMENT AND FINANCE, EP, S.A. (hereinafter, the “Payment Entity”) with registered office at Calle Alonso de Heredia number 2, 28028 Madrid, provided with N.I.F. A-85785905, and registered in the Registro Mercantil de Madrid. The Payment Entity is subject to the supervision of the Bank of Spain and is registered in the Registro Oficial de Entidades de Pago of the Bank of Spain under the number 6849. The Payment Entity safeguards the funds received for the execution of the payment operations by keeping them in a bank account separate from your own funds. 

The terms and conditions of the Payment Entity, used for the Payment Services at Shasta, complement these Terms of Use. 

Each Member can access to the record of made and received payments through the Application, as well as their account balances. 

It is the responsibility of each Member to check all movements carefully and notify the Payment Entity through the Application immediately and without delay in case that such movements include any that may appear to be incorrect or that have not been performed in accordance to their instructions.

  • Obligations

  • Requirements to Use the Application

To use the Services, you agree that: (i) you must have the “Minimum Age” (defined below); (ii) you will only have one Shasta account, which must be in your real name (and, where appropriate, will include your company data); (iii) Shasta has not restricted the use of the Services. The creation of an account with false information constitutes a violation of our Terms of use; This also applies to accounts registered on behalf of other persons or used by persons under 18 years of age; and (iv) you must complete all the forms and provide all the information and documentation that is required (including your mobile phone number) during the “know your client” registration and process, so that Shasta can know if you satisfy the requirements to be a Member and prepare the evaluations and checks required by law for the use of all the Services, as well as future services and functionalities that we may potentially. 

“Minimum age” means 18 years. However, if applicable law requires that you must be older for Shasta to lawfully provide you with the Services without your parents’ consent (including the use of your personal data), then the minimum Age will be that other age.

  • Minimum Conditions to be a Member

In order to be accepted as Members, Users must confirm and prove that they meet the following criteria (“Minimum Conditions to be a Member”): 

If at any time a Member stops meeting the Minimum Conditions to be a Member, they must immediately inform Shasta of such circumstance.  cts) and (4) satisfy the relevant legislation, our list of Obligations to use the Services and, when appropriate, our Minimum Conditions to be a Member. You are responsible for everything that happens to your account unless you notify us that it is being misused.

  • Your account

The mobile phone number linked to the smartphone in which the Application has been downloaded will constitute the User identification credential at Shasta. 

Members are the account holders. Therefore, you agree to: (1) try to choose a complex and secure password; (2) protect and maintain the confidentiality of the password; (3) do not transfer any part of your account (such as contacts) and (4) satisfy the relevant legislation, our list of Obligations to use the Services and, when appropriate, our Minimum Conditions to be a Member. You are responsible for everything that happens to your account unless you notify us that it is being misused.

  • Price

The download of the Application is free. However, Shasta may establish consideration with prior communication to the User for the use of all or certain Services. Any modification in this regard will be governed by the provisions of these Terms of Use. 

You will comply with your payment obligations and accept that we store your payment information. You understand that our prices may be subject to additional fees or taxes. 

We do not guarantee refunds. 

If you purchase any of our Payment Services, you agree to pay us the applicable fees, commissions and taxes and comply with the specific additional terms linked to such Payment Services. Non-payment of these fees may result in the termination of the Payment Services you receive. You also accept that:

  • Your purchase can be subject to exchange fees or price differences depending on your location (for example, exchange rates). 
  • We can store and continue using your payment method (such as a credit card) for billing purposes, even after it has expired, to avoid interruption of the Services and use it to pay for other Services you may purchase. 
  • All your purchases of Services are subject to the Shasta refund policy. 
  • We can calculate the applicable taxes based on the billing information you provide at the time of purchase.

You will obtain a copy of your invoice in the email you designate in the registering process with the Service. 

Likewise, the Payment Entity has the right to receive from the User the fees established by the payment services provided. 

In case of having made use of any of the Payment Services, the User can exercise the right of withdrawal on this Contract within 14 calendar days from its signature by the functionality of cancellation of the Application or by sending an email to the address [email protected] from the User address provided in the Application registration.

  • Fees

  Personal Personal + Personal Ultra
Monthly Free 4,99 € 19,99 €
Card Deposit Free Free Free
Card Deposit (outside the EU) Yes Yes
SEPA Transfer Free Free Free
Instant SEPA 1,5 % 1,5 % 1,5 %
Balance Fee Free 1 % anual* 1 % anual*
Balance Check Free Free Free
+ 100k anual deposit Yes Yes
+ 250k anual deposit Yes
24h Support Yes
Boutique Yes

* 0,083% monthly of your average balance

  • Rights and Limitations

  • Availability of the Services

We can change, suspend or retire any Service, or change and modify future fees and commissions at our sole discretion. To the extent permitted by law, these changes will become effective when communicated to you. We may change or withdraw any of our Services. 

We cannot guarantee that we will store or continue to display the information or content you have published. Shasta is not a storage service. 

You agree that we have no obligation to store, keep or provide you with a copy of any content or information provided by you or others, except to the extent required by law and as stated in our Privacy Policy.

  • Other Content, Websites and Applications

Your use of the content and information of other people published in our Services is on your own behalf and at your own risk. 

Other third parties may offer their own products and services through our Services, but we are not responsible for the activities performed by those third parties. 

By using the Services, you may find inaccurate, incomplete, late, misleading, illegal, offensive or harmful information or content. Shasta does not generally review the content provided by its Members or other persons. You agree that you are not responsible for the content or information of other people (including Members). We cannot always prevent such misuse of our Services, and you agree that we are not responsible for such use. We also recognize the risk that you or your company may face of being associated by mistake to content about other people.

You are responsible of deciding if you want to access or use third-party applications or websites that have a link from our Services. If you allow a third-party application or website to authenticate you or connect to your Shasta account, that application or website can access your information and that of your contacts in Shasta. Third-party applications and websites have their own legal terms and privacy policies, and you may be granting permission to third parties to use your information in a way different than ours. Except in limited cases where required by relevant legislation, Shasta is not responsible for these other websites and applications; use them on your own behalf and at your own risk.

  • Limitations

Shasta reserves the right to limit your use of the Services, including your number of contacts and your ability to contact other Members. Shasta reserves the right to restrict, suspend or close your account if it considers that you may have breached this Agreement, the law or that you are using the Services incorrectly (for example, you have violated the list of “Obligations to Use the Services”, and our Minimum Conditions to be a Member).

  • Intellectual Property Rights

Shasta reserves all of its intellectual property rights on the Services. The use of the Services does not confer ownership of them or of the content or information shown through them. The brands and logos used in connection with the Services are the trademarks of their respective owners. Shasta, the “Shasta” logos and other Shasta brands, the service marks, graphics and logos used for our Services are registered trademarks of Shasta. 

On the pictures and images that the Users provide in the Services, they will grant Shasta and its subsidiaries a worldwide, non-exclusive, transferable, sublicenseable and exempt of payments license for the copyright to host, use, distribute, modify, maintain, reproduce and show. 

You can finalize this license for a specific picture or image by deleting said content from the Services, or in general by closing your account, except for the reasonable time it takes to remove it from backup copies and other systems.

  • Exclusions and Limitation of Liability

  • Exclusion Guarantee

We disclaim any legal responsibility derived from the quality, safety or reliability of our Services. 

Shasta, its affiliates and those who work with Shasta to provide the services (a) are not responsible for any implied guarantee or representation (such as marketing guaranties, suitability for a particular purpose, accuracy of the data and of non-infringement); (b) do not guarantee that the Services may be used without interruptions or without operational errors; and (c) provide the Service (including content and information) as it’s available.

  • Exclusion of Liability

To the extent permitted by law (and unless Shasta has signed an independent written contract that replaces this contract), Shasta and its affiliates (and those who work with Shasta to provide the Services) will not be responsible for any indirect, inherent, special, consistent or punitive damages, for the loss of data, opportunities, reputation or for the benefits or income related to the Services (such as offensive or defamatory statements, lost time, use or changes in your information or content). 

The responsibility of Shasta, its affiliates and those who work with Shasta to provide the Services shall in no case exceed, once all claims have been added, the amount that is less than (a) five times the most recent commission you have paid for a payment service, if applicable, or (b) 1,000 euros. 

This limitation of liability is part of the agreement between you and Shasta, and will apply to all liability claims (such as guarantee, damage, negligence, contract, law), even if this damage has been communicated to Shasta and its affiliates, and even although these solutions do not remedy their essential purpose.

  • Termination

Both you and Shasta can terminate this Agreement at any time after notifying the other party. Once terminated, you will lose the right to access and use the Services. The following will continue to apply after termination:

  • The Member’s right to re-share content and information that you shared through the Service if it was copied or re-shared before termination.
  • Sections 4, 6, 7 and 8 of this Agreement.
  • Any amount due by any of the parties before the termination will continue to be due after it.

  • Applicable Legislation and Conflict Resolution

The interpretation, validity and execution of these Terms of Use, as well as the Privacy Policy and the Cookies Policy, are governed by Spanish legislation (except for its provisions on conflict of laws). 

Both parties agree to submit to the non-exclusive jurisdiction of the Barcelona courts. If you are a consumer or user and you have your habitual residence in the European Union, you will also have the protection that can offer you any mandatory provision of the european legislation, state and regional in your country of residence. 

The European Commission offers a platform for alternative dispute resolution, which you can access here: https://ec.europa.eu/consumers/odr/ If you want to communicate any matter, please contact us at our email [email protected].

  • General Dispositions

If a court with authority over this Contract determines that some part of it cannot be applied, you and we agree that the court modifies the terms so that part can be applied and continues to serve its purpose. If the court could not achieve it, you and we agree to ask the court to eliminate that part that cannot be applied and to keep the rest of the Contract.

To the extent permitted by law, the Spanish version of this Contract is binding, while translations are offered only to provide commodity. This Contract (including the additional terms that we establish when you interact with a functionality of the Services that indicates it) is the only agreement between us about the Services and replaces all previous agreements about the Services.

If we do not act in case of breach of this Contract, this does not mean that Shasta has waived his right to enforce the Contract. You cannot assign or transfer this Contract (or your account or use of the Services) to anyone without our consent. However, you agree that Shasta can assign this Contract to its affiliates or to a third party that purchases it without your consent. There are no other third party beneficiaries of the Contract. 

You agree that Shasta may be required by law to withdraw certain information or content in certain countries.

You agree that the only way to send us a legal notice will be at the address provided in clause 13.

  • Obligations for the Use of the Services

As a Member or User you agree that you will:

  1. Comply with all relevant laws, including, but not limited to, privacy laws, intellectual property laws, antispam laws, export control laws, tax and tax laws, and other regulatory requirements.
  2. Provide us with accurate information and keep it updated.
  3. Use your real name in the profile and provide only the information and content that you are entitled to and that the information in your Shasta profile is true.
  4. Provide only content and information that does not infringe the law or the rights of any person (including intellectual property rights).
  5. Use the Services in a professional manner.
  6. Comply at all times with all the obligations assumed in this Contract.
  7. Communicate to Shasta if you no longer meet the Minimum Conditions to be a Member.

As a Member or User you agree not to:

  1. Use or create a false identity in Shasta, falsify your identity, create a Member profile for someone other than you (a natural person), or use or attempt to use another person’s account.
  2. Develope, support or use programs, devices, scripts, robots or any other way or process (including crawlers, navigation plugins and add-ons, or any other technology) to plagiarize (scrape) the Services or copy profiles otherwise or other Data of the Services. 
  3. Bypass any security functionality or bypass any access control or limits of use of the Service (such as limits on keyword searches or profile views).
  4. Copy, use, disclose or distribute any information obtained from the Services, either directly or through third parties (such as search engines), without Shasta’s consent.
  5. Reveal information that you do not have the right to share (such as confidential information from third parties, including your company).
  6. Infringe the intellectual property rights of third parties such as copyrights, patents, trademarks, trade secrets or other property rights. For example, do not copy or distribute (except through the available sharing functionality) other people’s publications or other content without your permission.
  7. Infringe the intellectual property or other rights of Shasta, including, without limitation, (i) copy or distribute our materials and technology; (ii) use the term “Shasta” or our logos in any business name, email or URL.
  8. Publish anything that contains program viruses, worms or any other harmful code.
  9. Use reverse engineering techniques, decompile, disassemble, decipher or otherwise attempt to obtain the source code of the Services or any related technology that is not open source.
  10. To imply or declare that you are associated or endorsed by Shasta without our express consent.
  11. Rent, lend, market, sell / resell or obtain any other benefit of the Services or related data, or access them without Shasta’s consent.
  12. Establish links to our Services for any other purpose than to promote your profile or a group in our Services, without Shasta’s consent.
  13. Use bots or other automated methods to access the Services, to add or download contacts or to send or redirect messages.
  14. Control the availability, performance or operation of the Services for competitive purposes.
  15. Carry out framing or mirroring practices, or otherwise simulate the appearance or function of the Services.
  16. Overlap or otherwise modify the Services or their appearance (such as by inserting elements into the Services or removing, covering or concealing advertisements included in the Services).
  17. Interfere with the operation or load the Services in an unreasonable manner (for example, spam, denial of service attacks, viruses or gaming algorithms).
  18. Violate the Policies for the professional community or any other additional term related to a specific Service when you log in or start using the Service.

  • Confidentiality

Members expressly assume the strictest duty of confidentiality regarding the content and information to which they have access within Shasta, as well as the conversations, negotiations and actions related to their object within Shasta (the “Confidential Information”), committing themselves not to disclose, in whole or in part, such Confidential Information to third parties without the prior written authorization of Shasta and the Members to whom such disclosure could in any way affect. 

This clause will remain in force after the termination or extinction of this Contract or any of the Services provided therein for a period of not inferior than 4 years.

  • Cookies

A cookie is a file that is downloaded to the user’s computer / smartphone / tablet when accessing certain web pages to store and retrieve information about the navigation that is done from said computer. To learn more about the Cookies Policy, we invite you to access the Cookies Policy accessible through the website, the application and the following link https://shasta.me/politica-de-privacidad/.

  • Complaints

We respect the intellectual property rights of other people. We demand that the information published by Members is accurate and that it does not infringe the intellectual property rights or other rights of third parties. You can make complaints about the content published by our Members at [email protected].

  • Contact us

If you want to send us notices about a specific procedure, contact us at the following address: [email protected].